Ortho Bands

Make orthodontic rubber band wear rewarding! Kids earn points for rubber band check-ins and redeem them for prizes/cash. Parents customize rewards and reminder frequency.

Support

We are dedicated to helping you and your child get the most out of your orthodontic care routine. Whether you have questions about tracking progress, managing rewards, or troubleshooting technical issues, our team is here to provide the assistance you need

For technical support, account management, or general feedback, please email our support team directly. We strive to respond to all inquiries within 24 to 48 hours. When reaching out, please include your registered email address and a brief description of the issue so we can help you as quickly as possible.

Contact

Frequently Asked Questions (FAQ)

How does video submission work?
To log progress, use the 'Check' button on the dashboard to record a video of the orthodontic bands. Once submitted, the video is securely sent to the parent portal for review and approval.How are points and rewards managed?
Points are automatically calculated based on your child's approved submissions. Parents can set up custom rewards in the parent dashboard, and children can redeem these points as they reach their goals.What if I experience technical issues?
If you encounter any bugs or loading issues, please try refreshing the app. If the problem persists, feel free to send us an email with a description of the issue, and we will investigate it for you.

1. Introduction and Commitment
At Ortho Bands, we take your privacy and the security of your family’s information seriously. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our app to gamify your orthodontic routine. By using our services, you agree to the practices described in this policy.2. Information We Collect
To provide a functional and rewarding experience, we collect only the information necessary for the app to operate. This includes:Account Information: Email addresses and names provided during registration, used to manage parent-child account linking.
Submission Content: Video recordings submitted by users for rubber band verification, which are stored securely and used exclusively for review purposes between parent and child.
Usage Data: Information regarding app interaction, such as submission timestamps and reward redemption status, to help track progress and calculate points.3. How We Use Your Information
We use the collected information solely to:Facilitate the communication and approval process between parent and child.
Manage gamification features, such as points tracking and reward redemption.
Notify users of pending actions or reminders related to their orthodontic routine.
We do not sell, rent, or trade your personal information with third parties for marketing purposes.4. Data Security and Retention
We employ industry-standard security measures to protect your data. Video submissions are treated with care and are subject to your control; for example, parents have the ability to review and remove submissions once they have been processed. We retain data only as long as necessary to provide the services requested, and we strive to minimize data storage whenever possible.5. Children’s Privacy
Ortho Bands is designed for use by families. We comply with applicable laws regarding the collection of data from minors. We encourage parents to be involved in their child's use of the app and to oversee the sharing of any information within the platform.6. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the policy within the app or by sending an email to the address associated with your account.